Digital Transformation touches every function and business unit requiring an enterprise mindset that focus on enhancing the organization’s capabilities that includes: digital business strategy, business engagement and alignment, and business process digitization. Below are services that support the development of these capabilities.

●Governance Structure

○Target Operating Model Design

○Technology Security Governance Design

●Technology

○Global Design Workshop(s)

○Design Specs and Stories Development

○Integration Readiness Analysis

○User Acceptance Test (UAT) Program

●Service Delivery Method

○Digital Transformation Methodology Development Design

○Agile Delivery Processes Development

○Service & Catalog Request Design

○Business Services Framework DesignPlan

○Hypercare Support Governance Structure

●People

○Stakeholder Analysis and Engagement

○Training Strategy and PlanDesign

○Communication Strategy and Plan

○Change Management Strategy and Plan

●Functional Process Design

○Operational KPIs, Reporting, and Metrics Development

○ IT processes, policies, and procedures Development